You'll find the answers to our most commonly asked questions here, along with our contact details if you need further help or advice.

Customer Services

Answers to your frequently asked questions on everything from cancelling an order to out of stock items.


For all delivery related FAQs, please click here for more information

Returns & Refunds

If things go wrong, we've got you covered. for our returns & refunds FAQs

Website Errors

When things go wrong, sometimes you need a helping hand. for our Website Errors FAQs

Guarantee & Payment

The lowdown on our 10-year Warranty and our payment terms.

Product Information

Can't find what you're looking for? for our product information FAQs