Customer Service

Our dedicated customer service team based at our Nuneaton HQ are always on hand to assist. When looking to make your new bathroom purchase online, it is important to have simplicity, speed and security.

We feel that you should find it easy to shop for your new bathroom no matter which method you use to order.

"We firmly believe that a luxury bathroom should be affordable. We work directly with global suppliers and cut out the middleman to make this possible."

Sophia Jeynes, Customer Care Manager

 

"Our dedicated customer services team pride themselves on providing every single customer with an effortless and smooth journey when buying our products."

Duncan Milne,
Senior Customer Care Operative

 

"We work diligently to ensure that every transaction goes through without any hitches. Our representatives stay with the transaction process from start to finish."

Harkesh Bains,
Sales Team Leader



 

"Our stock controllers play a fundamental role in securing customer satisfaction. Keeping abreast of sales means that the best products are always available."

Rebecca Rice,
Stock Control Administrator

 

"Our warehouse operatives strive to ensure that our products reach the customer in perfect condition. This involves individually checking each piece of packaging and loading every product with care."

Mark Rendchen,
Warehouse Manager