We pride ourselves on providing you with "Luxury for Less", and thus are very confident in the high quality and value prices of our stock.
So confident are we that, in the event that you find the identical product elsewhere for less, we will happily match it and then beat it by a further 5%.
We check prices against all the major retailers like B&Q, Bathstore, Homebase, Wickes and many more.
Our Price Promise - The Small Print
1. The product on our competitor's site must be identical or equivalent in design, quality, materials and structure to the one sold by soak.com
2. The competitor's product must be in stock - not discontinued - and available for immediate delivery.
3. We must have the identical product in stock and available for immediate delivery.
4. We are able to verify the availability and validity of the lower price on the competitor's website.
How To Claim?
All you have to do is contact our customer service team on 0333 004 6333. They will ask you to provide us with the following information:
- The product name and soak.com product code
- The competitor's price, product name and product code
- The website address of the internet site offering a lower price (NOT a price comparison site)
Once we have checked the claim, we will process the discount immediately.
What We Exclude
- We do not price match on delivery charge or installation cost.
- All bulk trade purchase deals would be excluded from Our Price Promise.
- All branded products are excluded from Our Price Promise.