soak.com | Our experts
We know that bathroom projects can seem daunting. That's why we've grouped together our very own team of experts to help guide you along the way. Each of them has their very own area of expertise so we thought we'd give you a quick insight into their backgrounds, as well as share some of their featured articles.
- Designing a mixture of traditional, modern and contemporary roomset to suit all tastes
- Trend research and advice
- Technical knowledge of interior design and layout
Naomi has a wealth of experience in designing layouts and roomsets, gained from working at large multi-national retail stores as well as exhibition stands for events.
Naomi’s experience coupled with her understanding of how people use their homes enables her to design rooms for a variety of tastes, styles and for people looking for bathrooms at all different phases of their lives. She also has a keen eye for trends and is able to couple products together to complement both modern and traditional style rooms, in ways that don’t just work – they inspire.
At soak.com Naomi uses her skills and expertise to design inspirational bathrooms that resonate with customers, encouraging them to see how they could use the latest and greatest bathroom products in their own homes. She also hosts a bathroom interiors podcast and was a speaker at the Ideal Home Show in 2019.
Quality Assurance Manager
- Product knowledge
- Finding solutions to problems
- Hands on experience to advise on fitting & installation
Phil has over 20 years experience of working on installations out in the field, from renovations to new builds. He started his career at soak.com 8 years ago.
Phil has good experience working both in showrooms and call centres with vast product knowledge and provides technical support to the Customer Service Team.
Now working in Quality Assurance, Phil looks at the products in the development stage with the buying teams to make sure they meet legal requirements for sale throughout Europe.
- Advising customers on what will fit and work best for their individual bathroom requirements and needs
- Helping with technical advice on products, fittings and installation
- Helping customers get their dream bathroom
Sunny has been selling bathrooms for years. As a bathrooms specialist, he’s gained a great understanding of how best to plan bathrooms for customers, to ensure they always get the products and look they are going for.
Customers really like Sunny’s open and honest approach. If they want to purchase a product that wouldn’t work for their bathroom setup, or if a different product is better suited to theirs or their family’s lifestyle, Sunny will always speak up to make expert recommendations. He’s also professional and friendly, making him a great asset to both soak.com and our customers.